With Security being a key factor in our day to day operations, I.T. Service Corporation reviewed our current network operations and noticed our current Firewall was not providing the necessary protection required for today's Internet threats. They recommended the Cisco Security Appliance 500 Series with Intrusion Prevention System (IPS) and URL/Content Filtering technology to protect our network from intruders, phishing, viruses, malware and spyware. With I.T. Service Corporation already being a Cisco Select Certified Partner we did not hesitate in moving forward with their recommendation knowing it would help us avoid costly downtime from cleanup and repair. Their Cisco Certified Engineers installed and configured the Cisco Security Appliance within in few hours. Thank you I.T. Service Corporation for providing us improved business efficiency, decreased liability and peace of mind with a robust business grade Firewall.Cass Lim Organic Recycling Inc.
I.T. Service Corporation provided us with an updated look and feel to our web presence. They increased our web site traffic while boosting our search engine rankings. When choosing a web design firm you are trusting this company to give your brand a boost and get results. No one can guarantee first page search rankings but I.T. Service Corporation gave us the competitive advantage we needed. As with many small businesses having a website is a necessity in today's world. We had a budget and timeline, they stuck to it. They also introduced us to social media. We were most impressed with I.T. Service Corporation's Web Solutions. We will continue to use them as part of our online marketing strategy and would recommend them when considering any web solution for your business.Matt Lowry Lowry's Carpet Care and Restoration Services
We were in need of an upgrade to our existing phone system. We contacted I.T. Service Corporation because we wanted a solution tailored to our needs. We are a small company that requires flexibility with options to scale as needed. We were very impressed with the Cisco UC320W product offering. The product is loaded with features that include wireless capabilities. We were most impressed with th productivity options, the dependability of a Cisco product, and the cost of ownership that fits our budget. We are most happy with the patience and professionalism I.T Service Corporation provided us. We would definitely recommend I.T. Service Corporation to others that are in search for an IT Consulting Firm that understands business processes and delivers results.Bill Peden Sunstar Hybrids
We are comfortable knowing that I. T. Service Corporation always has our best interest in mind and we would recommend their services to anyone. It was time for our company to replace our Windows 2000 Server with a new Windows 2008 Small Business Server w/ Exchange 2007. Having I.T. Service Corporation as our Information Technology consultants for many years, we did not hesitate contacting them to work on this project for us. Due to the complexity of our network and the age of our server being replaced, we had concerns regarding down time, program incompatibility and the possible loss of information or data. I.T. Service Corporation, simply put, "got the job done". Their professionalism, customer care and follow up before, during and after this project were by far extremely appreciated. Thank you I. T. Service Corporation, job well done!Robert Jeka Great Lakes Peterbilt
We were looking for a telecommunications solution that would not only reduce costs but integrate with our technology infrastructure. We are a small business but have realized the importance of technology and the competitive advantages we provide our customers. Our customers can now reach us anywhere, anytime. The thought of being mobile and still providing quality of service is our #1 goal. Customers no longer have to leave a voicemail wondering if their call will be returned. They can now leave a message and the message is sent to my outlook inbox and/or smart phone as an email with an audio attachment that I can retrieve and respond to on the fly. This feature keeps us in constant contact with our customers. Many times our customers need supplies or service and can’t wait till our next visit so these new features help us provide the quality of service that we built our business on and will continue to both now and in the future. Through this technology advancement we have been able to significantly reduce our telephone cost; which makes us most excited. Thanks to IT Service Corporation for providing us a VoIP solution that makes business sense and gives us a competitive advantage.Leigh Pranthaftakis Generational Ideas
We want to thank you for the service and attention we received from I.T. Service Corporation with our new VoIP phone system. Service is something that is sometimes taken for granted, and we want to let you know we appreciate your expertise and help in getting us started with VoIP technology. I.T. Service Corporation was able to give us a cost savings of up to 40% from what we were paying on our existing Centrex phone system. We now have advanced features like voice mail, call transfer, call forward, and after-hours auto attendant at no additional charge. Set up was quick and easy and the training process to learn the new system was less than one hour per employee. Thanks again for opening our eyes to new technologies.Joe Adams Culligan Water Conditioning
As our business grew, we needed a web site that better reflected who we were. After speaking with several other firms, I.T. Service Corporation was our obvious choice. I.T. Service Corporation quickly understood the direction and goals we had for our new site and provided us with a great design at an affordable price. I appreciated I.T. Service Corporation's commitment to communication, professionalism and diligence in completing the job in a timely and efficient manner. Thank you for helping us achieve our goals and grow our business!Mike Weldy MCP, Inc.
I.T. Service has been our IT Consultant for over 5 years and they always have the solutions that we need for our growing business. When we opened up our new Design Studio over three years ago, we required connectivity with our Main Office, as well as “state of the art” technology within the studio itself. I.T. Service Corporation provided us the necessary Cisco technologies to get both locations connected securely. We also required a new economical means to communicate with our Community Managers in each of our neighborhood Model Centers located around the Michiana area, as far away as Fort Wayne, so I.T. Service Corporation provided us the necessary licensing and training for Microsoft Office Live Meeting 2007 so we can conduct video conferencing meetings which saves on travel and expenses.
Further, the day-to-day support we receive is fantastic. One Saturday we had an issue with our main server and our contact person, even though he was walking into Notre Dame stadium for a football game when we reached him on his cell phone, made sure that another member of the staff who was on call immediately solved our problem. I.T. Service utilizes remote technology to quickly assess any problem with our system and, if possible, fix it from offsite. This is just one of the ways that they help us stay within our yearly IT budget.
Budget-friendly, vast knowledge and quick, dependable service. The people at I.T. Service are a pleasure to work with.
We were looking for additional cost savings in our day to day operations and I.T. Service Corporation offered to perform a free Technology assessment to see if we could save money from existing Services they had to offer. After a thorough review of our systems by one of their Certified Engineer's, they confirmed we could save up to $400 per month by moving to a Voice over IP (VoIP) solution. Within 30 days we had replaced our current PBX phone system with a new Aastra Microsoft Response Point System and we could not be more impressed by its features and ease of use. In addition, we were making unlimited local and long distance phone calls over our existing DSL Internet Connection for one low flat monthly fee using Bandwidth.com, a VoIP Partner of I.T. Service Corporation. Thank you again for introducing our Company to new technologies that are now saving us hundreds of dollars per month!Anthony Delp Michiana Contracting
When we started with I.T. Service Corporation more than five years ago, we chose them based on a reference from one of our clients. Since then, they have become our virtual in-house IT staff – always there when we need them to fix problems, always there when we need council. “All in all, I.T. Service Corporation has been one of the best investments we’ve made as a firm!Melissa Dreibelbeis Midwest Medical Group
We use I.T. Service Corporation consistently for planning and implementing technology solutions. I.T. Service Corporation does it all for us; from connecting and securing our network, setting up our disaster recovery hardware, and refreshing our eqiupment at all our locations. I.T. Service Corporation continues to be competitive and quick to the task.James Faulstich U.S. Granules Corporation
I.T. Service Corporation staff is always there when we need them, regardless of the time or day of the week. When tax season arrives and a critical software update is needed due to the time sensitive preparation of our clients tax returns, I.T. Service Corporation support staff is on-call 24X7 to install the vital update immediately on our servers and desktops. I.T. Service Corporation always keeps our network secure from potential threats by using Cisco Security Technologies which insures our clients confidential electronic records are never compromised. Without a doubt, their support staff is second to none!Dan Weidner Weidner & Company P.C.
I would like to take a moment to thank I.T. Service Corporation for providing us with a Desktop fax solution. I want you to know how valuable the Desktop fax solution has been to us. The ability to send and receive faxes at any time from our computers allows us to be more responsive to our customers and internal staff. The quality of the faxes is far better than those received on a fax machine. All faxes are sent and received through our email program and we can print them at anytime if needed. Desktop fax is very easy to use and we have not encountered any problems since signing on with this service. I would recommend Desktop fax solutions from I.T. Service Corporation to any business that values great service and support while maximizing productivity.Toni Fountain Lora Stanek Wilson PLC
Several months ago we decided we needed to refresh and redesign our website. Our primary goal was to increase search engine optimization to help drive more traffic to our site. We were unaware to the options and what we needed. IT Service Corporation's Web Solutions team worked in a diligent, knowledgeable, and caring manner. They gave us numerous helpful hints in terms of content and what we should emphasize on each of the pages on the website. I found their input invaluable and absolutely love the way our website looks! Our website is so much better due to IT Service Corporation's outstanding ability to deliver clear, concise, and user friendly solutions. I would highly recommend IT Service Corporation's Web Solutions team to anyone who would like a professional, caring, and dedicated web design firm. Let IT Service Corporation's Web Solutions team help get you noticed and stay engaged with your customers.Leigh Prathaftakis Generational Ideas