Looking to replace our current IT person in 2017, we decided to outsource all our IT needs to reduce our overall IT costs. We looked to I.T. Service Corporation based on their current testimonials and experience they displayed when they performed an initial audit of our network performance. They quickly provided us a proposal to manage and maintain our network at a reasonable cost. Currently, they manage our help desk support for all our network items and maintain our daily local and cloud backups which are critical to our practice. They implemented a disaster recovery plan through Microsoft Azure services to allow us to recover critical files that have been accidently deleted within our practice software as the software is unable to do this natively. I am glad to say “we are more than satisfied we made the switch to I.T. Service Corporation”.
Back in 2008 while interviewing other IT companies in the area that could provide us the high level network support we required, the hands down choice was I.T. Service Corporation when compared head to head. They have been managing our networks in Rochester and Argos ever since that decision was made by our Management group. Recently when we completed construction on our new 118,000 SQ FT. production building in Rochester, we knew that both a reliable and secure wireless solution was critical for communication within the entire facility. We looked no further than I.T. Service Corporation who provided us a complete solution using Cisco Meraki Wireless technologies. They performed an onsite wireless survey and provided the necessary fiber and copper cabling with BISCI Tech certification. The Cisco Meraki switches, access points and licensing were all provided with seamless integration into our existing network. We could not be happier with I.T. Service Corporation expertise and support over the past 10 years!
We recently heard about cloud services through an online webinar but had no clue how to implement it in our practice. We immediately called I.T. Service Corporation to answer our questions and recommend a solution. They responded by providing us a complete cloud solution proposal with Dropbox Business and Office 365. The onsite demonstration they provided us put our security concerns to rest and allowed us to move forward. We removed our aging and out of warranty onsite Server and committed to move our practice entirely to the cloud. I.T. Service Corporation provided the licensing, management and migration services that made our transition to cloud services seamless. We now have a secure and more flexible practice for maintaining our critical files. If you are looking for experts in cloud strategies to improve your core business activities, look no further than I.T. Service Corporation!
Lukenbill & Lukenbill, LLP
When our current IT Company in Fort Wayne closed shop, we looked to I.T. Service Corporation to handle all our IT needs based on their references and onsite interview. Our core business is holding conferences, meetings and retreats for large groups who require constant network connectivity. We cannot afford for our network to be down at anytime when a group is onsite. I.T. Service Corporation maintains our network and during heavy use periods provides us 24x7 support in the event our network encounters any issues. To maintain security and handle large workloads, I.T. Service Corporation recommended and implemented Cisco Meraki MX Security Appliance and MS Switches to insure we can run at full capacity without issue. Absolutely the right choice, we have not encountered any down time since choosing I.T. Service Corporation as our IT Provider.
Geneva Center Retreat, Camp and Conference Center
We were looking for additional cost savings in our day to day operations and I.T. Service Corporation offered to perform a free Technology assessment to see if we could save money from existing Services they had to offer. After a thorough review of our systems by one of their Certified Engineers, they confirmed we could save up to $400 per month by moving to a Voice over IP (VoIP) solution. Within 30 days we had replaced our current onsite classic PBX phone system with a new Cloud Hosted VoIP solution and we could not be more impressed by its features and ease of use. In addition, we were making unlimited local and long distance phone calls over our existing Internet Connection for one low flat monthly fee. They also maintain and support our cloud services for Dropbox Business and Office 365 which has improved our day to day communications in the Office and Field. With today’s malware and ransomware attacks, I.T. Service Corporation implemented a Cisco Meraki MX Security Solution that provides real-time dynamic protection of our large network. Thank you again for introducing our company to new technologies that are now saving us hundreds of dollars per month in addition to making us safe and secure from outside threats!
We were searching for a new IT Consulting Company to replace our current provider who was not performing to our standards back in 2010. After calling around and interviewing IT Consultants in our area we decided to switch to I.T. Service Corporation. They were highly recommended by their current clients and very professional in our review process. Needless to say, its 2019 and we are very happy to say that I.T. Service Corporation is still our sole IT Consultant. To prove that statement, we just recently required a very detailed and large migration from our Linux Servers to Microsoft Windows Servers. Their engineers knocked it out of the park by completing our migration in one weekend without interrupting our daily operations. It was critical to complete the migration in timely manner and they delivered. In addition, we just recently opened a new location in Texas and required a secure network communication link with our South Bend facility. I.T Service Corporation was able to provide a secure solution with Cisco Meraki MX Security and we did not miss a beat. Thanks again I.T. Service Corporation for your unmatched service and support in IT Consulting Services.
Laporte Construction Company
H & H Health Systems
Johnson & Danielson Funeral Home
CDS Mixers & Parts
I.T. Service Corporation provided us with an updated look and feel to our web presence. They increased our web site traffic while boosting our search engine rankings. When choosing a web design firm you are trusting this company to give your brand a boost and get results. No one can guarantee first page search rankings but I.T. Service Corporation gave us the competitive advantage we needed. As with many small businesses having a website is a necessity in today's world. We had a budget and timeline, they stuck to it. They also introduced us to social media. We were most impressed with I.T. Service Corporation's Web Solutions. We will continue to use them as part of our online marketing strategy and would recommend them when considering any web solution for your business.
Lowry's Carpet Care and Restoration Services
We were in need of an upgrade to our existing phone system. We contacted I.T. Service Corporation because we wanted a solution tailored to our needs. We are a small company that requires flexibility with options to scale as needed. We were very impressed with the Cisco UC320W product offering. The product is loaded with features that include wireless capabilities. We were most impressed with the productivity options, the dependability of a Cisco product, and the cost of ownership that fits our budget. We are most happy with the patience and professionalism I.T Service Corporation provided us. We would definitely recommend I.T. Service Corporation to others that are in search for an IT Consulting Firm that understands business processes and delivers results.
We are comfortable knowing that I. T. Service Corporation always has our best interest in mind and we would recommend their services to anyone. It was time for our company to replace our current servers with the latest hardware and software from Dell Computer. Having I.T. Service Corporation as our Information Technology consultants for many years, we did not hesitate contacting them to work on this project for us and provide the expertise required in migrating our data to new hardware. Due to the complexity of our network and the age of our server being replaced, we had concerns regarding down time, program incompatibility and the possible loss of information or data. I.T. Service Corporation, simply put, "got the job done". Their professionalism, customer care and follow up before, during and after this project were by far extremely appreciated. Thank you I. T. Service Corporation, job well done!
Great Lakes Peterbilt
We were looking for a telecommunications solution that would not only reduce costs but integrate with our technology infrastructure. We are a small business but have realized the importance of technology and the competitive advantages we provide our customers. Our customers can now reach us anywhere, anytime. The thought of being mobile and still providing quality of service is our #1 goal. Customers no longer have to leave a voicemail wondering if their call will be returned. They can now leave a message and the message is sent to my outlook inbox and/or smart phone as an email with an audio attachment that I can retrieve and respond to on the fly. This feature keeps us in constant contact with our customers. Many times our customers need supplies or service and can’t wait till our next visit so these new features help us provide the quality of service that we built our business on and will continue to both now and in the future. Through this technology advancement we have been able to significantly reduce our telephone cost; which makes us most excited. Thanks to IT Service Corporation for providing us a VoIP solution that makes business sense and gives us a competitive advantage.
Midwest Medical Group
U.S. Granules Corporation
Weidner & Company P.C.
I would like to take a moment to thank I.T. Service Corporation for providing us with a desktop fax solution. I want you to know how valuable the desktop fax solution has been to us. The ability to send and receive faxes at any time from our computers allows us to be more responsive to our customers and internal staff. The quality of the faxes is far better than those received on a fax machine. All faxes are sent and received through our email program and we can print them at anytime if needed. Desktop fax is very easy to use and we have not encountered any problems since signing on with this service. I would recommend desktop fax solutions from I.T. Service Corporation to any business that values great service and support while maximizing productivity.
Lora Stanek Wilson PLC