Ignore these outdated disaster recovery myths

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to DR myths that can safely be ignored. If you’re uncertain as to how DR has changed and are ready for an update, here are some myths that you ought to ignore.  Tape […]

Make tech trends work for you! Here‘s how

Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads are a treasure […]

Is your continuity plan doomed to fail?

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes. Here are a few of the reasons why business continuity plans […]

4 Ways web monitoring boost productivity

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle employees can get anything done during an eight-hour workday. This problem arises when a company does nothing to monitor or regulate internet usage. To fix this, consider using web monitoring software. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, […]

How to get the most from your business data

It’s one thing to collect your business’s data, but turning that information into insights that propel your organization toward growth is quite another. Analyzing your data can be daunting, but it shouldn’t get pushed to the bottom of your to-do list. Here are a few tricks you can use to make better forecasts. Many businesses […]

What to do in case of a website breach

Big companies like Yahoo, Target, and AOL are often at risk of data breaches because of the large volume of data they collect and store. And when a data breach occurs, individual users are the ones hardest hit. Luckily, there are a few things you can do to mitigate damage from disastrous data breaches. Determine […]

Apple WWDC 2018: News and updates

The Worldwide Developers Conference (WWDC) has developers meeting and joining discussions with more than a thousand engineers from Apple. What new products did the computer manufacturer have in store for consumers? Read on to find out! A more personal, faster iOS 12 Apple has focused on improving the operating system’s performance so that iPads and […]

Hide & Seek malware: What you need to know

What’s the worst thing that could happen to your Internet of Things (IoT) devices? If you guessed ‘getting infected with malware,’ you’re right. Many users think IoT gadgets don’t need the same protections required for PCs, laptops, and smartphones — but they do. There’s a new malware strain that attacks IoT-enabled devices, and you need […]

The dangers of app overload in businesses

Blessed are today’s businesses for having the benefits of technology to make operation more efficient. Apps have been a big help in streamlining business processes across industries. But at the same time, these programs may cause error and confusion when unorganized — and that translates into lowered productivity. How app confusion occurs A new study […]

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]